Description
SIZE MEASUREMENTS
- 3 Person Regular -- 5' diameter x 3' depth
- 3 Person Deep -- 5' diameter x 4' depth
All you need is wood, water and a match! With our wood hot tub and wood stove, you get the pure pleasure of endless hot tubbing. Soak as long as you want, as hot as you want, and never pay an electric or gas bill. Just add wood, water and a match, and the relaxation will come naturally!
This 3 person capacity hot tub is our compact model. It includes a wood-fired stove that is made from 304 stainless steel, that can heat the hot tub to the perfect temperature within a 2 - 4 hour time period.
This Hot tub can also be used as an Ice Bath, just add ice.
The precision made hot tub components are made from Grade A Canadian Red Cedar wood. We select the highest quality cedar for it’s proven resistance against rot and insects.
All of our internal stove tubs come complete with a fence to help protect against accidentally bumping into the stove or stove pipe, a fence shelf for drinks or towels, a hose adapted drain kit, galvanized chimney and cap, ash scoop, and a thermometer.
Putting together the tub is easy! All our hot tubs kits are designed with the DIY customer in mind. Anyone with novice woodworking skills could build one in approximately 4 hours. All the assembler will need is a level, Phillips screwdriver, 7/16″ and 9/16″ open end wrenches, 9/16″ deep socket wrench, vise grips, and a mallet.
HOT TUB LINER INCLUDED AS STANDARD
Our 100% virgin vinyl hot tub liner is designed specially to fit with a minimal appearance that preserves the rustic and timeless beauty of a cedar tub. There are numerous benefits asscoiated with a vinyl liner. Firstly, lined cedar tubs are much easier to clean, sanitize and maintain. The liner eliminates a host of issues like leaking, tannin leaching and wood-rot. Liners also make the tub more comfortable to sit in, as there will be no rough edges or splinters. Another important benefit of the liner is that it provides the option of adding a layer of high-performance insulation between the liner and wood. The insulation more than doubles the R-value of wood alone, meaning your water will stay warmer much longer.
Our liners are constructed from 100% Virgin Vinyl, custom designed and computer cut for your hot tub. Formulated to fight off mold, mildew, the fading effects of the sunlight, heat and chemicals.
Please note, reflective insulation and insulation tape is not included and should be sourced locally.
Starting in 2022, the hot tub liner must be used to prevent leaks. Previously, some customers chose to use their hot tub without the liner as they prefered the all-wood aesthetic. Due to a change in our stave design, tubs can no longer be used unlined. Using the tub without a liner will result in leaks.
PRODUCT SPECIFICATION*
Seats 2 - 3 people depending on the seating arrangement as well as the size and proximity of the bathers, refer to the product drawings for dimensions
Made from Canadian Red Cedar
304 stainless steel submersible wood burning stove
Long handled ash scoop
1.5 inch thick cedar staves (tub walls)
Grade-A Red Cedar benches
100% Virgin Vinyl hot tub liner included
3 x rust-resistant stainless-steel bands
Stainless-steel drain in bottom of tub
Heats up in approximately 2-4 hours
2 persons required to assemble
4 inch (10cm) thick brown vinyl cover
Galvanized stove pipe and rain hat
Packaged in robust wooden shipping crate
SIZE MEASUREMENTS
3 Person Regular -- 5' diameter x 3' depth
3 Person Deep -- 5' diameter x 4' depth
Shipping Policy
Most orders are shipped within 24 to 48 hours of placing the order using DHL eCommerce or USPS, depending on your location and the fastest available service.
Shipping (FREE to USA):
We offer free shipping to the United States for all products.
Order Cut-off Time and Handling
The order cut-off time is 5:00 PM PT, Monday to Friday. Orders received before this time will be processed on the same day, while those received after the cut-off will be processed on the next business day. Please note that our working hours are from 7:00 AM to 6:00 PM PT, Monday to Friday.
Typical delivery time frames range from 7 to 14 business days; however, you may receive your items earlier. All orders come with a tracking number for real-time monitoring. Please anticipate possible delays beyond our control, such as customs or postal delays.
Your Order - What to Expect
As soon as you place your order, you will receive an “Order Confirmation” email, indicating that we have received your order.
We confirm with suppliers if your order is in stock and available for immediate shipment. Most pre-made saunas and accessories are ready for immediate shipment, while custom saunas may take longer (see Shipping Timeline below).
Once your order is confirmed and payment is processed, your order will be on its way (unless it is a special case sauna, as mentioned above). Tracking information will be sent on the day your order ships to the email address provided during checkout.
If you do not receive tracking information within 4 business days from your purchase date, feel free to contact us via chat, our Contact Us page, or email info@thesaunaworld.com.
Shipping Details
Where We Ship
We currently offer free shipping only in the United States. Please reach out to us if you require international shipping.
"Manufacturer Direct" items are shipped from our warehouse in Shanghai and require a manufacturing and shipping time of approximately 30-45 days.
Upon Receipt of Package
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Before signing any paperwork, thoroughly inspect the items delivered to you.
- Check for visible signs of damage, such as dents, scratches, or punctures. Note any damage when signing the delivery receipt, as a signed receipt without notations of damage represents acceptance of the complete order in perfect condition. Failure to report damage may result in delaying or refusing freight claims.
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Count all the pieces of your package and ensure they are accounted for.
- Report any missing pieces within 48 hours by emailing directly at info@thesaunaworld.com or via our Contact Us page. This 48-hour window is vital, as we will not be able to replace missing pieces after this period.
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If "concealed" damages (damages not visible at the time of delivery) occur, report them immediately by emailing directly at info@thesaunaworld.com or via our Contact Us page.
For any additional questions, refer to our FAQ page, or contact us using the chat option, our Contact Us page, or by emailing info@thesaunaworld.com.
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns
- We offer a 30-day return policy on all items.
- To return an item, please contact us within 30 days of receiving your order to request a return authorization number (RMA).
- Once you have received an RMA, please ship the item back to us in its original packaging with all accessories included.
- We will issue a full refund to your original form of payment once we have received and inspected the returned item.
- "Manufacturer Direct" items do not qualify for returns, if they're damaged during shipping or upon arrival, please contact us and we will refund you or send a free replacement
Restocking Fee
- We do not charge a restocking fee on any returns.
To start a return, you can contact us at info@thesaunaworld.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@thesaunaworld.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@thesaunaworld.com.
Contact Us
Feel free to get in touch if you have any queries, our support team is always happy to help around the clock.
Address: SaunaWorld LLC, 1846 Southwest 22 Terrace, Miami, Florida, 33145, United States
Email: info@thesaunaworld.com