True North Tiny Pod Outdoor Sauna
Our Tiny Pod Saunas are the perfect way to enjoy a relaxing sauna experience in the comfort of your home. Our saunas are made from high-quality red cedar, white cedar, or pine and come in various sizes to fit any space. Whether you’re looking for a solo sauna experience or one that can accommodate multiple people, we have the perfect option for you.
Our saunas are easy to set up and use and come with everything you need for a relaxing and rejuvenating experience. In just minutes, you can enjoy the benefits of increased circulation, improved skin tone, reduced stress levels, and more. So why wait? Order your True North Sauna today!
Our Excellent Tiny Pod Saunas:
The Pod Saunas are expertly made by hand in Ontario, Canada, and look very elegant. They are made from the finest, carefully selected Canadian Kiln Dried Premium Pine.
These outdoor saunas have been specially developed for outdoor use in nature. Our Pod Saunas can withstand any weather, and you can choose from different lengths.
Packaged in a ready-to-assemble kit
Available Heater Types: You can choose a wood stove or an electric heater.
Available Wood Types:
- Red Cedar - Naturally resistant to rot, decay, and insects, making it a very durable choice.
- White Cedar - Slightly stronger and almost as resistant to rot and decay as red cedar, and has a beautiful light-colored finish.
- Pine Wood - Pine- Best value for cost-sensitive buyers.
Specifications Of Standard Pods:
- The walls are- Kiln Dried Premium Pine
- Height 7′ x 7′
- Standard length is (included porch) 6′, 8′, 9′ & 10′ (183, 240, 270 and 300 cm)
- Standard length porch 1′ (30 cm) or 2′ (60 cm)
- 2 benches premium design
- The porch includes 2 premium design seats
- Bargeboards
- Clothes hanger 3-peg
Sauna Kit Also Includes:
- 3-peg clothes hanger
- Vent kit and cover
- Roof membrane
- Roof boards
- Screws for assembly
- Flat floors
- Door handles (2)
- Glass doors
- Benches
Note: While no saunas are 100% waterproof, certain measures can be taken to enhance their resistance to water. These steps include the application of two coats of semi-transparent deck stain, as well as applying silicone where the exterior walls intersect with the staves. These efforts can significantly improve your sauna’s ability to repel water.
Most orders are shipped within 24 to 48 hours of placing the order using DHL eCommerce or USPS, depending on your location and the fastest available service.
Shipping (FREE to USA):
We offer free shipping to the United States for all products.
Order Cut-off Time and Handling
The order cut-off time is 5:00 PM PT, Monday to Friday. Orders received before this time will be processed on the same day, while those received after the cut-off will be processed on the next business day. Please note that our working hours are from 7:00 AM to 6:00 PM PT, Monday to Friday.
Typical delivery time frames range from 7 to 14 business days; however, you may receive your items earlier. All orders come with a tracking number for real-time monitoring. Please anticipate possible delays beyond our control, such as customs or postal delays.
Your Order - What to Expect
As soon as you place your order, you will receive an “Order Confirmation” email, indicating that we have received your order.
We confirm with suppliers if your order is in stock and available for immediate shipment. Most pre-made saunas and accessories are ready for immediate shipment, while custom saunas may take longer (see Shipping Timeline below).
Once your order is confirmed and payment is processed, your order will be on its way (unless it is a special case sauna, as mentioned above). Tracking information will be sent on the day your order ships to the email address provided during checkout.
If you do not receive tracking information within 4 business days from your purchase date, feel free to contact us via chat, our Contact Us page, or email info@thesaunaworld.com.
Shipping Details
Where We Ship
We currently offer free shipping only in the United States. Please reach out to us if you require international shipping.
"Manufacturer Direct" items are shipped from our warehouse in Shanghai and require a manufacturing and shipping time of approximately 30-45 days.
Upon Receipt of Package
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Before signing any paperwork, thoroughly inspect the items delivered to you.
- Check for visible signs of damage, such as dents, scratches, or punctures. Note any damage when signing the delivery receipt, as a signed receipt without notations of damage represents acceptance of the complete order in perfect condition. Failure to report damage may result in delaying or refusing freight claims.
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Count all the pieces of your package and ensure they are accounted for.
- Report any missing pieces within 48 hours by emailing directly at info@thesaunaworld.com or via our Contact Us page. This 48-hour window is vital, as we will not be able to replace missing pieces after this period.
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If "concealed" damages (damages not visible at the time of delivery) occur, report them immediately by emailing directly at info@thesaunaworld.com or via our Contact Us page.
For any additional questions, refer to our FAQ page, or contact us using the chat option, our Contact Us page, or by emailing info@thesaunaworld.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns
- We offer a 30-day return policy on all items.
- To return an item, please contact us within 30 days of receiving your order to request a return authorization number (RMA).
- Once you have received an RMA, please ship the item back to us in its original packaging with all accessories included.
- We will issue a full refund to your original form of payment once we have received and inspected the returned item.
- "Manufacturer Direct" items do not qualify for returns, if they're damaged during shipping or upon arrival, please contact us and we will refund you or send a free replacement
Restocking Fee
- We do not charge a restocking fee on any returns.
To start a return, you can contact us at info@thesaunaworld.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@thesaunaworld.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@thesaunaworld.com.