Description
TAO-Mat Small 1818 Soft InfraMat Pro by Healthyline
Your personal wellness assistant — Take this lightweight, flexible, and portable model with you for therapy on the go anywhere and anytime.
The TAO 1818 Soft is the ideal model for anyone leading a busy life. Made entirely of crushed natural gemstones, this model places an emphasis on comfort during the user experience. It's both lightweight and flexible which makes it easy to take with you wherever you are heading. Relax while waiting for your flight at the airport and let the advanced heat therapy melt the stress and tension in your body. Get rid of that jet lag overnight and even recover your energy after a long day on the road. The TAO 1818 Soft is great for targeting specific areas of the body like your feet or lower back. You can use it on a chair, on the floor, or even in the bed overnight.
The Specifications
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Approx. Size: 18″ x 18″ x 1.2″ (45 cm x 45 cm x 3 cm)
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Approx. Weight: 4 lbs (2 kg); comes with a carrying case
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LED display controller: Set temperature up to 70 °C (160 °F), 12-hour auto-shutoff timer to allow all-night sleep setting
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Number of layers: Up to 21 functional layers
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EMF Protection: Advanced filtration system and extra EMF-blocking layers
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Materials: High-quality, nontoxic
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Voltage: USA power 110-120V, 45W
The Features
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0.25 lb tourmaline gemstone
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2 lbs amethyst gemstone
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0.25 lb obsidian gemstone
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0.25 lb natural jade gemstone
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Relaxing Hot Stone Therapy, At least 700/cc
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Calming Negative Ion Therapy
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Deep Penetrating Far Infrared Rays Therapy
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Far infrared level: At least 5-14 um
The Recommended Uses
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Lightweight portable model
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Pinpoint small areas of the body
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Soothing heat therapy
The Guarantee:
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Used by doctors, chiropractors, and other healthcare professionals
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Over 500,000 satisfied customers to date
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90-day free trial: if aren’t satisfied, get the full price of the product back
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5-year extended warranty
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Lifetime trade-in and upgrade policy
Pros:
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Extremely versatile and flexible
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Pinpoint specific areas of pain
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Lightweight and portable
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Combine amethyst, tourmaline, and obsidian
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Perfect for traveling
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Great size for pets
Things to Consider:
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No PEMF therapy
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No photon light therapy
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Can’t treat the whole body at once
Understanding the complex natural therapies:
Negative ion therapy has positive effects on your wellness:
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Nature’s purifiers—clearing your surroundings of harmful agents
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Counteracts positive ion disturbances
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Attracts harmful airborne particles and pulls them to the ground
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Tourmaline releases the largest quantity of negative ions
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Guide the body along a path of detoxification of excess waste
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Cleanse your mind; improve the quality of your wellness
Manage pain with far infrared therapy:
• The invisible form of light commonly received from sunlight
• Far infrared rays are vital to human life
• Rays penetrate 4-6 inches into the body’s tissues
• Can temporarily decrease pain, inflammation, and stiffness
• Temporarily increase localized blood circulation where applied
Shipping Policy
Most orders are shipped within 24 to 48 hours of placing the order using DHL eCommerce or USPS, depending on your location and the fastest available service.
Shipping (FREE to USA):
We offer free shipping to the United States for all products.
Order Cut-off Time and Handling
The order cut-off time is 5:00 PM PT, Monday to Friday. Orders received before this time will be processed on the same day, while those received after the cut-off will be processed on the next business day. Please note that our working hours are from 7:00 AM to 6:00 PM PT, Monday to Friday.
Typical delivery time frames range from 7 to 14 business days; however, you may receive your items earlier. All orders come with a tracking number for real-time monitoring. Please anticipate possible delays beyond our control, such as customs or postal delays.
Your Order - What to Expect
As soon as you place your order, you will receive an “Order Confirmation” email, indicating that we have received your order.
We confirm with suppliers if your order is in stock and available for immediate shipment. Most pre-made saunas and accessories are ready for immediate shipment, while custom saunas may take longer (see Shipping Timeline below).
Once your order is confirmed and payment is processed, your order will be on its way (unless it is a special case sauna, as mentioned above). Tracking information will be sent on the day your order ships to the email address provided during checkout.
If you do not receive tracking information within 4 business days from your purchase date, feel free to contact us via chat, our Contact Us page, or email info@thesaunaworld.com.
Shipping Details
Where We Ship
We currently offer free shipping only in the United States. Please reach out to us if you require international shipping.
"Manufacturer Direct" items are shipped from our warehouse in Shanghai and require a manufacturing and shipping time of approximately 30-45 days.
Upon Receipt of Package
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Before signing any paperwork, thoroughly inspect the items delivered to you.
- Check for visible signs of damage, such as dents, scratches, or punctures. Note any damage when signing the delivery receipt, as a signed receipt without notations of damage represents acceptance of the complete order in perfect condition. Failure to report damage may result in delaying or refusing freight claims.
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Count all the pieces of your package and ensure they are accounted for.
- Report any missing pieces within 48 hours by emailing directly at info@thesaunaworld.com or via our Contact Us page. This 48-hour window is vital, as we will not be able to replace missing pieces after this period.
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If "concealed" damages (damages not visible at the time of delivery) occur, report them immediately by emailing directly at info@thesaunaworld.com or via our Contact Us page.
For any additional questions, refer to our FAQ page, or contact us using the chat option, our Contact Us page, or by emailing info@thesaunaworld.com.
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns
- We offer a 30-day return policy on all items.
- To return an item, please contact us within 30 days of receiving your order to request a return authorization number (RMA).
- Once you have received an RMA, please ship the item back to us in its original packaging with all accessories included.
- We will issue a full refund to your original form of payment once we have received and inspected the returned item.
- "Manufacturer Direct" items do not qualify for returns, if they're damaged during shipping or upon arrival, please contact us and we will refund you or send a free replacement
Restocking Fee
- We do not charge a restocking fee on any returns.
To start a return, you can contact us at info@thesaunaworld.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@thesaunaworld.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@thesaunaworld.com.
Contact Us
Feel free to get in touch if you have any queries, our support team is always happy to help around the clock.
Address: SaunaWorld LLC, 1846 Southwest 22 Terrace, Miami, Florida, 33145, United States
Email: info@thesaunaworld.com