M O N O, F R A M E S E R I E S
MSpa MONO is a Gorgeous, top of the line, Hot TUB & SPA made of Super-Stiff DWF, Drop Stitch material that gives it a rigid shape, relatively more resistant to Pet Scratches. Is fast to set-up & deflate. Take your Hot Tub & Spa wherever you go.
138 Air Bubbling system - Proprietary 360° air jet system fills the spa with thousands of bubbles, staggered jets push bubbles into the center of the spa, creating a balanced, all-encompassing body massage. Comes with Inflatable bladder & Floor Mat for better heat preservation & rain outflow.
MONO has built-in UVC & Ozone water sanitization options that with optimal use of chlorine keeps water clean.
MONO is WI-FI enabled for you to control the functions from wherever you are using MSPA App on your smart phone.
MONO has thin rigid walls as compared to usual inflatable Hot Tub & Spas which helps in better space utilization in terms of getting bigger inside tub volume occupying relatively less space.
Our MONO is a contemporary dream. Featuring gorgeous champagne gold accent stripes that glimmer and glow in the light, this beautiful spa offers a warm and inviting atmosphere. The design is timeless and eye-catching to work hand in hand with your existing home aesthetics.
MONO is good size for 4-6 persons. Fill the SPA with garden hose & enjoy what best LIFE has to offer!
- Seating Capacity: 4-6
- Built-In Heater: Heats up to 104°F/40°C
- Water Capacity: 930L / 245 Gal
- Control System: 110-120V/60Hz
- Heat Increasing Rate: 1.8-2.7°F/hour, use timer function for pre-preparation.
- Integrated Ozone Generator: 5.5W
- Ozone Output: 30-50Mg/Hr
- Massage Air Blower: 700W – 3 levels (L1:300W, L2: 450W, L3:700W)
- Dimension: 68 inches in diameter & 26 inches high
- Color: Outside is CHAMPAGNE GOLD & inside is IRON GREY
D E T A I L S
MSPA APP
Say goodbye to the days of reaching over your spa or worse having to get out of your relaxing soak just to change some settings. Have full control of your MSpa at all times right at your fingertips. Enjoy the easiest operation and usability through our intuitive UI. Easily receive tips, notices, and alarm messages on the go so you’re always in the loop.
ALL-IN-ONE CONTROL BOX
All your spa controls in one convenient unit! Easily control your spa from your easy to use control center. Our newest all-in-one control box now features a protective cover to shield from harsh outdoor elements such as direct sunlight and extreme weather conditions.
UVC SANITIZATION
The new MSpa collections come with a built in UVC sanitizer which can kill more than 60 disease causing microorganisms and pathogens while using nothing more than light.
OZONE GENERATOR
MSpa hot tubs feature a built-in O3 OZONE GENERATOR. It's helpful for killing bacteria and Giardia, Cryptosporidium,parasites,fungi,molds & other virus and microbes. It is 50 times more effective than chlorine and the effects of its action are visible 3000 times faster.
ANTI-ICING SYSTEM
When the water temperature is lower than 1°C (33.8°F), the heater runs automatically until the water is heated up to 3°C (37.4°F). This will help prevent water from freezing. The circulation system, pump, and pipe will be saved.
SMART FILTRATION
To ensure the best quality of water in the spa, the filter cartridge is suggested to be cleaned after each use and replaced every 3-5 days. Feel hard to follow the tips each time? Don’t worry there will be a reminder popping up at least once a week when spa keeps working.
ANTIBACTERIAL FABRIC
Antibacterial fabric is applied to the inner liner of MSpa. The fabric can release bactericidal components which help reduce 99% of the reproduction of bacteria. ISO 22196-2011.
ALL-AROUND BUBBLING DESIGN
360° air jet system fills the spa with thousands of bubbles, staggered jets push bubbles into the center of the spa creating a balanced, all-encompassing body massage.
F R A M E S E R I E S
The FRAME series combines modern design with outstanding performance.
Luxury wood-like finishes are applied to the spa body for rigidity and to
resemble traditional built-in hot tubs while still maintaining the portability you
know and love from MSpa.
T E C H N O L O G Y
Most orders are shipped within 24 to 48 hours of placing the order using DHL eCommerce or USPS, depending on your location and the fastest available service.
Shipping (FREE to USA):
We offer free shipping to the United States for all products.
Order Cut-off Time and Handling
The order cut-off time is 5:00 PM PT, Monday to Friday. Orders received before this time will be processed on the same day, while those received after the cut-off will be processed on the next business day. Please note that our working hours are from 7:00 AM to 6:00 PM PT, Monday to Friday.
Typical delivery time frames range from 7 to 14 business days; however, you may receive your items earlier. All orders come with a tracking number for real-time monitoring. Please anticipate possible delays beyond our control, such as customs or postal delays.
Your Order - What to Expect
As soon as you place your order, you will receive an “Order Confirmation” email, indicating that we have received your order.
We confirm with suppliers if your order is in stock and available for immediate shipment. Most pre-made saunas and accessories are ready for immediate shipment, while custom saunas may take longer (see Shipping Timeline below).
Once your order is confirmed and payment is processed, your order will be on its way (unless it is a special case sauna, as mentioned above). Tracking information will be sent on the day your order ships to the email address provided during checkout.
If you do not receive tracking information within 4 business days from your purchase date, feel free to contact us via chat, our Contact Us page, or email info@thesaunaworld.com.
Shipping Details
Where We Ship
We currently offer free shipping only in the United States. Please reach out to us if you require international shipping.
"Manufacturer Direct" items are shipped from our warehouse in Shanghai and require a manufacturing and shipping time of approximately 30-45 days.
Upon Receipt of Package
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Before signing any paperwork, thoroughly inspect the items delivered to you.
- Check for visible signs of damage, such as dents, scratches, or punctures. Note any damage when signing the delivery receipt, as a signed receipt without notations of damage represents acceptance of the complete order in perfect condition. Failure to report damage may result in delaying or refusing freight claims.
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Count all the pieces of your package and ensure they are accounted for.
- Report any missing pieces within 48 hours by emailing directly at info@thesaunaworld.com or via our Contact Us page. This 48-hour window is vital, as we will not be able to replace missing pieces after this period.
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If "concealed" damages (damages not visible at the time of delivery) occur, report them immediately by emailing directly at info@thesaunaworld.com or via our Contact Us page.
For any additional questions, refer to our FAQ page, or contact us using the chat option, our Contact Us page, or by emailing info@thesaunaworld.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns
- We offer a 30-day return policy on all items.
- To return an item, please contact us within 30 days of receiving your order to request a return authorization number (RMA).
- Once you have received an RMA, please ship the item back to us in its original packaging with all accessories included.
- We will issue a full refund to your original form of payment once we have received and inspected the returned item.
- "Manufacturer Direct" items do not qualify for returns, if they're damaged during shipping or upon arrival, please contact us and we will refund you or send a free replacement
Restocking Fee
- We do not charge a restocking fee on any returns.
To start a return, you can contact us at info@thesaunaworld.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@thesaunaworld.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@thesaunaworld.com.