THE TRADITIONAL SAUNA STORY
While numerous saunas flood the market, it's important to note that most lack the expertise of medical professionals. Our rigorous testing of various saunas revealed their limited impact on overall health. Recognizing the immense medical potential saunas possess, we boldly embarked on a groundbreaking journey to collaborate with doctors, positioning ourselves as pioneers in unlocking their true therapeutic capabilities.
Through a collaborative effort with esteemed medical doctors, pain specialists, and cardiologists, we meticulously crafted the ultimate medical sauna that seamlessly blends traditional charm with cutting-edge advancements. Years of dedicated research into the health benefits of saunas culminated in the integration of numerous medical components, resulting in a groundbreaking achievement.
Product Specifications
- Capacity: 3-4 people
- Dimensions: (WDH): 75″ x 48″ x 82″
- Weight: 460 lbs
- Operating Voltage: 220V-250V/30amp
- Watts: 4500 Watts
Product Features
DURABLE HEMLOCK CONSTRUCTION
One problem that affects a lot of other saunas on the market is durability. When you first get your sauna, it may work fine, but after a few months of usage, it begins to lose heat. This is one of the most common problem that sauna owners face. Durability is a very important part of a perfect sauna because you want to be sure that your sauna can last well over 10 years of continuous use. What's the point of paying for a sauna that doesn't last at least 10 years?
After years of research, we decided to use natural hemlock for its medicinal and structural qualities. Hemlock hardens as it ages, meaning our saunas can actually get more durable the longer you own one. Hemlock is also known for its astringent properties, meaning it helps cleanse your skin, which enhances the already powerful detoxification benefits of Medical Saunas™.
BASED ON DOCUMENTED RESEARCH
Traditional Saunas™ are based purely on documented studies. While many of our competitors make baseless claims without any proof, or worse, pseudo-scientific proof, we only list the medical benefits that have been found in documented studies. This is important to us because you deserve to have as much valid information as possible before you make a decision about your health.
ZERO COMPROMISES
Traditional Saunas™ are designed, developed, and hand assembled in the USA, and we ship them directly from our Los Angeles factory. We work with medical doctors, cardiologists, and pain specialists who have the same desire we do—to deliver great health to all of our customers.
Rapid Internal Heating System™
An important feature that you should look for in a sauna is its heating capability. Most other saunas perform poorly in this category, and can take nearly an hour to heat up your sauna. This means you end up with less time actually spent inside the sauna, resulting in less healing and relaxation for you, not to mention increased energy bills, which means more money out of your pocket for less. That’s why we were committed to making Traditional Saunas™ with our Rapid Internal Heating System™.
Satisfaction guaranteed
- The Lowest Price Guaranteed
- Free 3 Year Manufacturer's Warranty
- Free Shipping & No Sales Tax in the U.S.
Most orders are shipped within 24 to 48 hours of placing the order using DHL eCommerce or USPS, depending on your location and the fastest available service.
Shipping (FREE to USA):
We offer free shipping to the United States for all products.
Order Cut-off Time and Handling
The order cut-off time is 5:00 PM PT, Monday to Friday. Orders received before this time will be processed on the same day, while those received after the cut-off will be processed on the next business day. Please note that our working hours are from 7:00 AM to 6:00 PM PT, Monday to Friday.
Typical delivery time frames range from 7 to 14 business days; however, you may receive your items earlier. All orders come with a tracking number for real-time monitoring. Please anticipate possible delays beyond our control, such as customs or postal delays.
Your Order - What to Expect
As soon as you place your order, you will receive an “Order Confirmation” email, indicating that we have received your order.
We confirm with suppliers if your order is in stock and available for immediate shipment. Most pre-made saunas and accessories are ready for immediate shipment, while custom saunas may take longer (see Shipping Timeline below).
Once your order is confirmed and payment is processed, your order will be on its way (unless it is a special case sauna, as mentioned above). Tracking information will be sent on the day your order ships to the email address provided during checkout.
If you do not receive tracking information within 4 business days from your purchase date, feel free to contact us via chat, our Contact Us page, or email info@thesaunaworld.com.
Shipping Details
Where We Ship
We currently offer free shipping only in the United States. Please reach out to us if you require international shipping.
"Manufacturer Direct" items are shipped from our warehouse in Shanghai and require a manufacturing and shipping time of approximately 30-45 days.
Upon Receipt of Package
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Before signing any paperwork, thoroughly inspect the items delivered to you.
- Check for visible signs of damage, such as dents, scratches, or punctures. Note any damage when signing the delivery receipt, as a signed receipt without notations of damage represents acceptance of the complete order in perfect condition. Failure to report damage may result in delaying or refusing freight claims.
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Count all the pieces of your package and ensure they are accounted for.
- Report any missing pieces within 48 hours by emailing directly at info@thesaunaworld.com or via our Contact Us page. This 48-hour window is vital, as we will not be able to replace missing pieces after this period.
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If "concealed" damages (damages not visible at the time of delivery) occur, report them immediately by emailing directly at info@thesaunaworld.com or via our Contact Us page.
For any additional questions, refer to our FAQ page, or contact us using the chat option, our Contact Us page, or by emailing info@thesaunaworld.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns
- We offer a 30-day return policy on all items.
- To return an item, please contact us within 30 days of receiving your order to request a return authorization number (RMA).
- Once you have received an RMA, please ship the item back to us in its original packaging with all accessories included.
- We will issue a full refund to your original form of payment once we have received and inspected the returned item.
- "Manufacturer Direct" items do not qualify for returns, if they're damaged during shipping or upon arrival, please contact us and we will refund you or send a free replacement
Restocking Fee
- We do not charge a restocking fee on any returns.
To start a return, you can contact us at info@thesaunaworld.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@thesaunaworld.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@thesaunaworld.com.